Our Services - Power Quality Solutions Support and Customization
Our Services - Power Quality Support and Customization
Introduction
At iKonMac, we offer more than just high-performance power quality products — we deliver a complete suite of professional services tailored to support every stage of your project. From customization and testing to technical consultation and after-sales support, our team is committed to your success.
Product Customization Services
Power Quality Testing & Engineering Services
Expert Technical Support & Troubleshooting
After-Sales Service Commitment
Introduction
At iKonMac, we offer more than just high-performance power quality products — we deliver a complete suite of professional services tailored to support every stage of your project. From customization and testing to technical consultation and after-sales support, our team is committed to your success.
Product Customization Services
Power Quality Testing & Engineering Services
Expert Technical Support & Troubleshooting
After-Sales Service Commitment
01. We Offer
Best Solution For Your Company
02. We Offer
Best Solution For OEM/ODM
01. We Offer
Best Solution For Your Company
02. We Offer
Best Solution For OEM/ODM
Product Customization
Product Customization
Power Quality Testing Services and Professional Solutions
Power Quality Testing Services and Professional Solutions
Power Quality Issues
Power Quality Issues
After-Sales Service Commitment
Supporting Documentation
We ensure product traceability with full documentation, including user manuals, product drawings, and technical info for each project.
Online-Remote Service
We offer remote technical support with a response time under 2 hours, and resolve issues within 24 hours. For unresolved issues, on-site technicians will be dispatched.
Post-Warranty Service
Lifetime maintenance after warranty, charging only for costs. A full maintenance plan is provided beyond warranty.
Service Records
We keep detailed records of every customer interaction, service, and feedback for quality analysis.
Preventive Inspections
Regular follow-ups and site inspections to ensure customer satisfaction.
After-Sales Service Commitment
Supporting Documentation
We ensure product traceability with full documentation, including user manuals, product drawings, and technical info for each project.
Online-Remote Service
We offer remote technical support with a response time under 2 hours, and resolve issues within 24 hours. For unresolved issues, on-site technicians will be dispatched.
Post-Warranty Service
Lifetime maintenance after warranty, charging only for costs. A full maintenance plan is provided beyond warranty.
Service Records
We keep detailed records of every customer interaction, service, and feedback for quality analysis.
Preventive Inspections
Regular follow-ups and site inspections to ensure customer satisfaction.
